Returns & Refunds
You may return most new, unopened items within 30 days of delivery for a full refund. We’ll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-10 days for a credit to appear on your account. If payment was made by check, the refund check will not be issued before 10 business days after the date of purchase
No Returns/Exchange on the following:
- The packaging has been opened.
- The packaging bas been broken, falling into water….
- Special Order merchandise or any item indicated on the website as non-returnable.
Thanks for shopping with us.
If you are not entirely satisfied with your purchase, we’re here to help.
You have 30 days to return an item from the date you received it.
To be eligible for a return, we require a couple of things.
Your item must be unused and in the same condition that you received it.
Your item must be in the original, unopened packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit usually within 5 working days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
Send your item postage paid to:
12 Ash Drive Washington, PA 15301 United States
Items Not Eligible
Products on sale are non-returnable. This includes items in our Limited offering collection.